Frequently Asked Questions

Everything you need to know about your Guinness Webstore US order

Where does the Guinness Webstore US ship to?

We currently ship to all 50 U.S. states and the District of Columbia. At this time, we do not offer international shipping from the US store.

How can I track my order status?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link. You can also view your order history by logging into your account.

What is your return policy?

We accept returns of unworn, unwashed, and undamaged merchandise within 30 days of purchase. Please note that personalized items and certain perishables are final sale.

Are the products sold on this site authentic Guinness merchandise?

Yes, this is the official Guinness Webstore US. All products are 100% authentic, officially licensed merchandise designed for fans of the brand.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout if you need your Guinness gear sooner.